Header Image
All Systems Operational
Welcome to Node4's service status page detailing information about our incidents and planned maintenance work. Please click the subscribe button at the top-right of this feed to receive updates on our incidents and planned maintenance. For information on Data Centre Access and COVID-19 measures, please refer to the document below: https://info.node4.co.uk/hubfs/Node4%20Coronavirus%20UK%20BC%20Plan_FINAL_Jan%202021.pdf

Node4 Systems




Operational

Connectivity




Operational

Points of presence




Operational

Cloud




Operational

Collaboration




Operational

Colocation




Operational

Security




Operational

3rd Party




Operational

Scheduled Maintenance

vCentre upgrades - CHG00137557Planned Maintenance

Schedule

August 12, 2024 9:30AM - August 14, 2024 5:00PM BST
August 12, 2024 8:30AM - August 14, 2024 4:00PM UTC

Components

Cloud

Services

N4Secura VPC (ISL1 - Slough), N4Secura VPC (VEN1 - Enfield)

Description

On 12/08/2024, the Node4 Corporate Cloud Engineers will be performing routine maintenance to upgrade your Server Management Software, vCenter. This maintenance will affect your ability to manage your VMs via vCloud Director whilst the upgrade is being performed. Impact: At risk: 12/08/2024 at 09:30 until 17:00. Support & Feedback No downtime is expected, and our assessment of the change is low risk. Disruption is expected to be minimal, but as with any change, there is always an element of risk. Hence, we will be working within the predetermined and scheduled maintenance window. Our engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you experience any problems with your connection after this time or have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit gethelp.node4.co.uk. While it is important for Node4 to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimise any inconvenience to our customers. We appreciate your patience and welcome any feedback. Kind regards, Node4 Change Management Team
vCentre upgrades - CHG00137559Planned Maintenance

Schedule

August 13, 2024 9:30AM - 5:00PM BST
August 13, 2024 8:30AM - 4:00PM UTC

Components

Cloud

Services

N4Secura VPC (NNH1 - Northampton)

Description

On 13/08/2024, the Node4 Corporate Cloud Engineers will be performing routine maintenance to upgrade your Server Management Software, vCenter. This maintenance will affect your ability to manage your VMs via vCloud Director whilst the upgrade is being performed. Impact: At risk: 13/08/2024 at 09:30 until 17:00. Support & Feedback No downtime is expected, and our assessment of the change is low risk. Disruption is expected to be minimal, but as with any change, there is always an element of risk. Hence, we will be working within the predetermined and scheduled maintenance window. Our engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you experience any problems with your connection after this time or have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit gethelp.node4.co.uk. While it is important for Node4 to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimise any inconvenience to our customers. We appreciate your patience and welcome any feedback. Kind regards, Node4 Change Management Team
vCentre upgrades - CHG00137562Planned Maintenance

Schedule

August 14, 2024 9:30AM - 5:00PM BST
August 14, 2024 8:30AM - 4:00PM UTC

Components

Cloud

Services

N4Secura VPC (NGD1 - Newport)

Description

On 14/08/2024, the Node4 Corporate Cloud Engineers will be performing routine maintenance to upgrade your Server Management Software, vCenter. This maintenance will affect your ability to manage your VMs via vCloud Director whilst the upgrade is being performed. Impact: At risk: 14/08/2024 at 09:30 until 17:00. Support & Feedback No downtime is expected, and our assessment of the change is low risk. Disruption is expected to be minimal, but as with any change, there is always an element of risk. Hence, we will be working within the predetermined and scheduled maintenance window. Our engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you experience any problems with your connection after this time or have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit gethelp.node4.co.uk. While it is important for Node4 to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimise any inconvenience to our customers. We appreciate your patience and welcome any feedback. Kind regards, Node4 Change Management Team