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Planned Maintenance In Progress
Welcome to Node4's service status page detailing information about our incidents and planned maintenance work. Please click the subscribe button at the top-right of this feed to receive updates on our incidents and planned maintenance.
Scheduled maintenance - WKF ACI Upgrade - CHG00191320Planned Maintenance

Description

Description: On Wednesday 21st January 18:00 Platform SDN engineers will be working on performing an Upgrade on the Wakefield ACI Fabric, this is due to an identified Cisco Bug under CSCwj73031 Throughout the maintenance window, services will be considered at risk although there is no expected outage. Impact At Risk – 18:00-23:00 GMT No downtime is expected, however services will be considered "At Risk" for the duration of the window. Support & Feedback Our Platform SDN engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit support.node4.co.uk. While it is important for Node4 to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimise any inconvenience to our customers. We appreciate your patience and welcome any feedback. Kind regards, Node4 Technical Support

Components

Cloud

Services

N4Cloud Leeds

Schedule

January 21, 2026 6:00PM - 11:00PM GMT
January 21, 2026 6:00PM - 11:00PM UTC


January 21, 2026 6:00PM GMT
January 21, 2026 6:00PM UTC
UPDATE

Scheduled maintenance - WKF ACI Upgrade - CHG00191320 is starting.

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Scheduled Maintenance

Scheduled maintenance - Upgrade Commvault - CHG00192921Planned Maintenance

Schedule

January 22, 2026 9:00AM - 6:20PM GMT
January 22, 2026 9:00AM - 6:20PM UTC

Components

Cloud

Services

N4Cloud Portal

Description

Description: On 22/01/2026, Hybrid cloud engineers will be We are applying the latest available patches to our CommVault backup platform. Throughout the maintenance window, various services will be restarted. Customers may not be able to backup/restore their virtual machines/files or access the CommVault Console/WebUI during this maintenance window. Impact At Risk – We will be doing this on 22/01/2026 at 09:00 UK time and will be finished at 18:20 UK time No downtime is expected, however services will be considered "At Risk" for the duration of the window. Support & Feedback Our Hybrid cloud engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit support.node4.co.uk. While it is important for Node4 to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimise any inconvenience to our customers. We appreciate your patience and welcome any feedback. Kind regards, Node4 Technical Support
Scheduled maintenance - WKF Storage - CHG00192050Planned Maintenance

Schedule

January 26, 2026 6:00PM - January 27, 2026 12:00AM GMT
January 26, 2026 6:00PM - January 27, 2026 12:00AM UTC

Components

Cloud

Services

VDC Self Service - Wakefield

Description

Description: On 26/01/2026, Platform Cloud engineers will be performing upgrades on the Wakefield shared storage. Throughout the maintenance window, various services will be restarted, no impact to clients is expected. Impact At Risk - 26/01/2026 18:00:00 BST until 27/01/2026 00:00:00 BST No downtime is expected, however services will be considered "At Risk" for the duration of the window. Support & Feedback Our Platform Cloud engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit support.node4.co.uk. While it is important for Node4 to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimise any inconvenience to our customers. We appreciate your patience and welcome any feedback. Kind regards, Node4 Technical Support
Scheduled maintenance - NHT storage - CHG00192052Planned Maintenance

Schedule

January 27, 2026 6:00PM - January 28, 2026 12:00AM GMT
January 27, 2026 6:00PM - January 28, 2026 12:00AM UTC

Components

Cloud

Services

VDC Self Service - Northampton

Description

Description: On 27/01/2026, Platform Cloud engineers will be performing upgrades on the Northampton shared storage. Throughout the maintenance window, various services will be restarted, no impact to clients is expected. Impact At Risk - 27/01/2026 18:00:00 BST until 28/01/2026 00:00:00 BST No downtime is expected, however services will be considered "At Risk" for the duration of the window. Support & Feedback Our Platform Cloud engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit support.node4.co.uk. While it is important for Node4 to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimise any inconvenience to our customers. We appreciate your patience and welcome any feedback. Kind regards, Node4 Technical Support
Scheduled maintenance - ONTAP upgrade - CHG00192005Planned Maintenance

Schedule

January 29, 2026 6:00PM - January 30, 2026 12:00AM GMT
January 29, 2026 6:00PM - January 30, 2026 12:00AM UTC

Components

Cloud

Services

N4Cloud Slough

Description

Description: On 29/01/2026, Platform Cloud engineers will be performing upgrades on the Slough shared storage. Throughout the maintenance window, various services will be restarted, no impact to clients is expected. Impact At Risk - 29/01/2026 18:00:00 BST until 30/01/2026 00:00:00 BST No downtime is expected, however services will be considered "At Risk" for the duration of the window. Support & Feedback Our Platform Cloud engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit support.node4.co.uk. While it is important for Node4 to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimise any inconvenience to our customers. We appreciate your patience and welcome any feedback. Kind regards, Node4 Technical Support