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Welcome to Node4's service status page detailing information about our incidents and planned maintenance work. Please click the subscribe button at the top-right of this feed to receive updates on our incidents and planned maintenance. For information on Data Centre Access and COVID-19 measures, please refer to the document below: https://info.node4.co.uk/hubfs/Node4%20Coronavirus%20UK%20BC%20Plan_FINAL_Jan%202021.pdf

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Scheduled Maintenance

Schedule

January 16, 2025 4:00PM - 8:00PM GMT
January 16, 2025 4:00PM - 8:00PM UTC

Components

Cloud

Services

N4Cloud Portal, VDC Self Service - Wakefield

Description

Description: On 12/12/2024, N4 Platform Cloud Storage engineers will be upgrading the Reference Configuration File (RCF) on a pair of NetApp Cluster Network Switches (Cisco) located in our Wakefield DC. Throughout the maintenance window, various services will be restarted we do not anticipate any impact on our resilient services, however, the platform is considered at risk during the window. Impact At Risk - 12/12/2024 @16:00 - 12/12/2024 @20:00 (GMT) No downtime is expected, however services will be considered "At Risk" for the duration of the window. Support & Feedback Our N4 Storage team engineers will closely monitor the work and will do everything possible to minimise any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please call Technical Support at 0345 123 2229 or visit support.node4.co.uk. While it is important for Node4 to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimise any inconvenience to our customers. We appreciate your patience and welcome any feedback. Kind regards, Node4 Technical Support